• Linking Industry Together Since 1987
Customer Service

Customer Service

Our customer service department is staffed by knowledgeable representatives who are committed to customer satifaction. We strive to offer excellence with service that is friendly, dependable, honest, and easy to do business with.

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Marketing Services

Let our talented Marketing department help you with your marketing materials.

Graphic Design

Our talented graphic designers will work with you to create exactly what you and your customers want.

50 Free Flyers

The 50 Free Flyer program, available to all distributors, offers free flyers personalized with your logo, contact info, and pricing.

In-House Printing

Our in-house digital press and booklet maker gives us the capability to print high quality, full-bleed marketing materials.


Our email campaigns educate on applications, unique product features, sales, & new products.

Digital Press


Our modern and organized warehouse provides our principals the ability to meet the immediate or emergency needs of our customers.

Data Management

Our Finance & Accounting Department supports our sales force by providing them with reports and other tools to keep them organized.


From website inquires, to opportunities from tools shows, qualified leads are entered into our custom-developed Leads Management system and assigned to a Distributor Partner.


FactoryLink utilizes a propietary database, Mr. ToolLink, to thoroughly track and report on all business contacts. We have compiled contact and marketing data from over 10,000 distributors & end-users.

Sales Reports

Sales reports are submitted electronically and imported into dynaMACS. Each sales manager has access to up-to-date information to support sales and continuously improve our sales strategy.









Mission Statement

Our mission is to simply be the best professional sales organization to do business with. We will achieve this by exceeding all expectations as measured by our clients, distributor partners and the manufacturers we proudly represent.